Life at home —
Comprehensive Supported Living Services

provided by our Residential and Life Launch teams

PCL’s Supported Living Services provide the flexibility and support needed to help people live on their terms. This service empowers the people we support to lead self-determined lives in the home of their choice, with assistance tailored to their unique goals and priorities. Whether it’s a few hours a week or up to 24 hours a day, our team works to meet people where they are, offering comprehensive support across all aspects of life.

A man and woman share a touching moment
Two women pose for a picture while on a hike

Supported Living Services Include

  • Services are provided in the home of their choice – alone, with housemates, or with their family.
  • Support can be provided from 1 hour to 24 hours daily, depending on assessed need, for all aspects of life.
  • Support for daily living – being healthy, social skills, communication, community engagement, relationship building, etc. can quickly pivot to meet their needs in the moment.
  • People typically pay their own living expenses with PCL’s support as needed.
  • After-hours on-call support for emergencies or immediate needs.

*Available in Polk, Marion, Lane, Josephine, Jackson, and Linn-Benton Counties.

Supported Living Services Differ from 24-Hour Residential Services

We are often asked about the difference between Supported Living and 24-hour Comprehensive services as they can appear to be very similar.

Level of Individual Direction: While both services aim to honor personal choice, Supported Living offers greater flexibility for people to direct their support and living situations.

Assumption of Support: In 24-Hour Residential Services, there is a presumption for staff involvement in most areas of a person’s life unless the team determines otherwise through careful assessment. In contrast, Supported Living services start with the assumption that someone can manage independently in most areas unless they and their team identify specific support needs. Both models are grounded in respect for the person’s abilities and are tailored to ensure the right level of support with flexibility.

Licensing Focus: Supported Living licenses the service provider to support the person wherever they live, whereas 24-hour Residential Services involve licensing the physical home to meet a higher level of regulatory standards.

Living Expenses: In 24-Hour Residential Services, people pay a predetermined room and board rate (based on Social Security guidelines) that covers their rent, utilities, and food. With Supported Living Services, people are responsible for their own living expenses, sometimes with PCL’s support as needed and able.

Both service models are designed to respect and promote individual autonomy, with the choice between them depending on the person’s specific needs, preferences, and desired level of involvement in managing and directing their support.

*Available in Polk, Marion, Lane, Josephine, Jackson, and Linn-Benton Counties.

A man and a young child do homework together

Jestin’s Journey — A Father’s Path

Jestin’s story is one of resilience, growth, and the power of personalized support. As a single father with full custody of his 7-year-old son and a close relationship with his daughter, Jestin is creating a life centered on love and connection. With PCL’s services, he receives the tailored support he needs to thrive as both a parent and an individual.

PCL team members work with Jestin to achieve his goals by helping him establish routines, plan family activities, and navigate parenting challenges. From trips to the zoo and local fairs to helping Jestin teach his son reading and math skills, the team ensures he has the tools to create meaningful experiences with his children. Jestin is committed to being a great dad and PCL supports him in balancing his priorities, building confidence, and tackling life’s challenges. When obstacles arise, staff work alongside him to develop skills and strategies, reinforcing independence and resilience. Jestin has proven himself a devoted father. His PCL team encourages him to embrace his strengths and show him that with the right support, anything is possible. Jestin sums it up best: “They help me problem-solve, know what to expect, and give me advice. If I don’t like the direction things are going, they listen and work with me until I feel comfortable.”

*This story and photo were shared with Jestin’s permission.

Contact us for more details about PCL’s Supported Living service:

To discuss choosing PCL as a service provider, contact your case management entity (County/Brokerage) Services Coordinator or Personal Agent to begin the referral process.

Area of Service: